Intuit and Canva: How Custom Bots and Workflows Help Employees be More Productive
Properly connecting data and people can exponentially improve how meaningful work is done. A custom bot that made a service team 36% faster and saved agents over 9,000 hours of work did so for Intuit because the right data was used to create it. Canva’s finance team built a workflow that saves it over 64 hours of work each week. This video chat between Llanor Alleyne and Slack's Steve Wood shares best practices for using data to approach automation in ways that are designed to scale human interaction and organizations to empower people to turn noise into productivity.